The directory in P/L Journal and Register Maintenance Is Invalid (SOLVED)

By Wayne Schulz • July 20th, 2010

One again 90Minds member Alnoor Cassim to the rescue. After upgrading a MAS 200 and migrating the program to a new server — while leaving the paperless office files temporarily on the old server — Alnoor correctly diagnosed a tricky error message.

All users on the system were receiving a message:

“The directory in P/L Journal and Register Maintenance is invalid”

The solution?

Usually this is simply an indication that a user does not have sufficient rights to a folder. In this case it was a little more complex. Users could clearly see and write to the paperless storage folder. What they could not do is write to it through MAS 200.

It turns out the cause was the service account that MAS 200 (a new setup on a new server) had been configured to use.

As Alnoor wisely explains:

Try running MAS in MAS90 style then use SERVER1 for the path in PL Jrnl and Reg Maint. If it works, it may be MAS 200 is executing the path to SERVER1 from the server’s perspective. IOW, the Windows account running the MAS Application Server cannot see SERVER1 for whatever reason such as:

* Service is running using LocalSystem account which doesn’t work with UNCs and mapped drives
* A domain acct isn’t being used for the App Server.

Problem solved. Posted in case anyone else is running into the same issue.

via Alnoor Cassim

© 2010, Wayne Schulz. All rights reserved. Formed in 2005. the 90 Minds Consulting Group is a collaboration of 100 Sage partners who independently join together online in a 24 x 7 private communication network to solve difficult issues for their customers. The group is not affiliated with Sage and our collaboration provides for unparalleled member access to early warnings of bugs and other issues which members in turn are encouraged to use to provide an exceptional customer experience.

Wayne is a Glastonbury CT based MAS 90 and MAS 200 consultant specializing in advanced support, training and implementation. He started working with the software in 1986 as a staff CPA at a local accounting firm. He moved onto his own firm in 1995 and has been annoying the members of 90 Minds ever since.
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