Subject: Annual Agreement Update – Sage Payments (Bogus)

If you receive an email with the information:

Dear Sage Payments customer, you need to renew your annual agreement

with Sage. Failure to do so will result with your account status set to

-INACTIVE-, only test transactions will be possible. Download your

personal login page from this email and continue.

Sage VT Team 2012.

Please disregard and do NOT follow any links or download any software.

If you followed any of the links or supplied any password or account information please change your Virtual Terminal password immediately and contact Sage Payments for further advice.

As 90 Minds Consulting Group member Mark Kotyla of Giving Tree Consulting in West Hartford CT  smartly points out:

The best approach to these e-mails is to use common sense. While it’s nice to be notified by vendors that such threats exist, the notification is almost always too late. Variations of these scams occur daily, so NEVER take action based upon instructions from e-mail, especially when asked to log in and verify information. No legitimate business will cancel or deactivate a financial account based solely upon e-mail notification. Moreover, customers should never be asked to "download" anything in order to complete a request… that’s a dead giveaway. If in doubt, access your account directly through your browser, using the URL originally provided by the vendor (never through an e-mail link). Relevant notices are usually displayed once you access your account.

Update 1-21-2012: Sage Payments website contains an update about this situation. It appears there were at least two phishing attempts – occurring  on 1/12/2012 and 1/20/12.

© 2012, Wayne Schulz. All rights reserved. Formed in 2005. the 90 Minds Consulting Group is a collaboration of 100 Sage partners who independently join together online in a 24 x 7 private communication network to solve difficult issues for their customers. The group is not affiliated with Sage and our collaboration provides for unparalleled member access to early warnings of bugs and other issues which members in turn are encouraged to use to provide an exceptional customer experience.

Wayne is a Glastonbury CT based MAS 90 and MAS 200 consultant specializing in advanced support, training and implementation. He started working with the software in 1986 as a staff CPA at a local accounting firm. He moved onto his own firm in 1995 and has been annoying the members of 90 Minds ever since.

Wayne Schulz

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Wayne's website

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